Description:
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The backpack is made perfectly, the quality of the fabric, lining, tailoring, seams, snakes-above all praise. Would put the store 10 points on a five-point scale, but all spoils shipping via chinapost-47 days to Kharkov-Ukraine-too long, the seller should think about reducing the cost through AliExpress standard shipping, which is much more reliable and faster. Yes, and in the main compartment of the backpack all the pockets on the one hand only, unlike other models, it would be necessary to have more pockets)
Excellent backpack, ordered 2 pieces from Chinese warehouse, but the store sent one from Russia and the other from China. One therefore previously received) double zipper, chip tigernu. The seller put the lock code. I recommend
Chic backpack! Very functional, sewing super quality, cool fabric, a lot of thoughtful trifles. No smell. Cool factory thing. Drove for a long, month and a half. The store was in touch. All ok! Purchase is happy!
Very comfortable and roomy backpack, in life is much more pleasant to the eye than in the photo, logo like rubberized
Delivery 3weeks. Looks very good and good quality! Thanks
It is a friend's proxy purchase. Good backpack (^^) I had the same thing and my friend said he wanted me to see it. So she decided to buy. Good material. Good sewing. Easy to use. Thank you for the gift. Thank you for fast delivery! 08/18 Order 08/19 Shipping 08/30 Arrival -China Post Registered Air Mail-
Product super briefcase all recommend store profit for 28 days
Backpack cool. Of the pros-it is large, roomy, many pockets, cool double zipper. The main compartment is very large, for a smaller laptop, so take the size of the laptop necessarily. Otherwise, it may not fit into a special compartment, and basically wear-there will be no such protection. Of the minuses-not so much it and water repellent (conducted an experiment, half absorbed. But inside is a good lining, should not leak. You can spray with a spray of water repellent for shoes and will be as in advertising) came to moscow in less than a week. We will check in fact, i will add a review
Delivery 9 days to the nizhny novgorod region by courier. I liked the backpack, in size more than expected. Took for the son of a fifth-grader, he liked it, and this is the main thing. As a gift code lock. The material of the backpack is dense, looks solid, on the back and straps thickening. Interesting lightning on the large department-it is double, i have not seen such. I hope to last a long time.
Backpack is very decent quality, many pockets, comfortable straps. Ordered from this store a bag, a small backpack, after a year of use all as new. Fast shipping.