Package Includes:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Came quickly. Photos color does not convey exactly. Closer to Bordeaux. As a gift were gloves and a keychain. The backpack is roomy, pleases the abundance of pockets. I thought that the backpack would be made of leatherette, but it turned out to be an oilcloth (((This fact certainly upset.
The backpack is very roomy, although it is small in size, at first glance at all and you will not say that it contains a huge number of things. In addition to the large main compartment with a zipper, inside there are also 2 small open pockets and one zip pocket. Also for 1 pocket with a zipper are located on the sides of the front side of the backpack, they are quite small, but still convenient for storing different trifles. And another pocket with a zipper, but already a little more is located on the back of the backpack under the straps. The backpack is attached very cute and cute keychain in the form of a bear, if desired, it can be removed or attached to another bag or backpack. It is executed very qualitatively, there is simply nothing to complain about, the accessories are good, all zippers work as they should, the material is soft, pleasant, does not smell. Very high quality product at a pleasant price.
Excellent female backpack, not very big, but enough. Bonus cute keychain. Thank you. I recommend this store
It's okay. In Tatarstan arrived in a month. And a gift is a keychain
Great backpack. at 10 plus! cloth is dense, not wet. inside the lining is wildly rustling, but the material itself is good, not flimsy. the backpack is not bulky, but very roomy. i'm very happy. now this is my favorite store!
Excellent backpacks for everyday life. Small, but roomy. Lots of inner pockets and outer. All as in the description of the store, measurements are also correct. Perfect for both study and walking. The color is very beautiful-Pearl Beige gray. Unpacked and understood, I will wear it with pleasure, it's cool! Details and more photos in fan zone-iren_ka, Instagram-@ iren_ka_ali, Facebook-Irenka. Ali
Cute backpack. Small. Inside pockets. There's a smell. I think it will fade. Webbing color is different
Delivery: 25 days to Minsk (Belarus). The track number was tracked throughout the journey. Packing: postal bag with PUP + cloth bag. During transportation, the backpack was not even particularly wrinkled. The backpack has medium size, does not burden much weight, looks neat. The quality of tailoring and materials is good: The seams are even, the accessories are working, there were several uncut threads (for me it is not critical, especially for such a cost)-everything looks great! In the kit with a backpack there is a keychain in the form of a mouse or a bear cub (my husband and I did not agree that this is a beast), it looks mi-mi-mishno! Thank you! I was satisfied!
Good bag. My wife liked it very much.
Super good, can be used for a long time. I like it.