Description:
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery is very fast, received what i wanted. Thank you store
Good product. Quality good
The parcel came quickly. The bag is excellent! I recommend.
Quality super, delivery fast)
28.03 ordered, 30.03 already received. Super. All as in the photo
Excellent bag, the material is very high quality, i already buy the second bag of this company, the quality is super. Everything is sewn smoothly. Also the store put a gift, thank you. Came from a warehouse in the russian federation for 2 days. I recommend the seller. And the goods too.
Came bag for tomorrow ordered from russia
Super quality bag! Not a single protruding thread. All seams in their places. Geometry is perfect. And most importantly super fast delivery 2 (two) days at home in hand. I recommend the store. You can safely buy.
Good bag, functionality checked on vacation: climbs the camera, phone, purse, napkins. Over the shoulder wear comfortable.
Kind of bag of good quality. shipping about a month. store is good.
The bag is very good quality, many pockets. Exactly, as in the photo. Delivery to ukraine, Zaporozhye in a month, brought home. I recommend. Really good goods for such money.
Quality of goods, worthy. The store is good and sociable
Bag of good quality. lightning protected from moisture. + gift from the store
Very good quality bag. Very well finished. And it came to me with a girl's neoprene case for the laptop. Thank you
Perfect as i expected