Description:
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We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Backpacks are just lovely. I already have a similar, but fabric. The model is comfortable, functional. Bought for vacation. Since the model liked in the process of use, I decided to buy a similar one for everyday use, including work. After reading the reviews, I decided to risk and order a backpack in two colors (one for a gift, so I liked the model). Both came in one package. Immediately on the package it can be seen that not the sharashkin office. An external plastic bag, a fabric handbag, which were packed with backpacks, backpacks themselves, lining and dogs with zippers have the same pattern. Lining fabric, but dense. The top of the backpack, of course, is not leather, but for so much quality leatherette that it is almost impossible to distinguish either visually or visually. And the touch is very and very pleasant. The handle and straps are duplicated by a tape of something dampening on the ampere. But everything in tone and tape, definitely, will prolong the life and handle and straps. Backpacks I recommend to buy. Take it-you will not regret it.
Delivery is fast. Bought for a gift for the new year. Backpack is great! A little was suede strap, but I think it will straighten. Thank you very much!!
I liked it very much, I highly recommend it. Thank You
Ordered a backpack on October 09, received at the post office in Moscow on November 01. Packed well, came intact, without damage. He's gorgeous! Made soundly, stitched qualitatively, threads do not stick out, quality accessories. Many pockets-on the front side a pocket without a zipper and two with a zipper (one of which is the main compartment). In the main compartment there are a couple more pockets with a zipper and without a zipper. Back zip pocket. Roomy. Straps can be connected to half the length. The outer finish is pleasant to the touch. Yesterday I got with him under the rain-I behaved perfectly, did not get unstuck, not wet. Live even better than in the picture. All that in the photo (tablet, purse, cosmetic bag, water bottle) is quietly placed and still the place remains. Very worthy thing, I recommend to buy.
Came for exactly 13 days, to the Tyumen region. Qualitatively sewn. The material is soft. Lots of pockets. Comfortable and light.
The backpack is wonderful. Got in 2 weeks. Color bronze is just cool, just for autumn, winter. many pockets as I like. Made well. Thank you to the store. There is a small smell, but I think 2 hours on the balcony and everything will pass.
I put 10 stars!!! Backpack is just super! Soft, all zippers work, threads do not stick out anywhere, pockets and pockets a lot. No smell. Very and highly recommend!!!! Many thanks for the quality goods! I wear it with pleasure!!!
The backpack is small, but neat. A large number of pockets and compartments for this size. Looks good. In the photo for an example smartphone 5 inches
Excellent quality, the smell is absent, soft. The lines are even, goes with an anther. Synth. silk lining. A4 sheet will crumple, for study will not work. Came quickly. I think, if you do not wear it in the cold and do not overload-it will be worn for a long time. I recommend the product and the store.
Backpack really liked, soft, under the skin straight, it was necessary to take two! There is a smell, but not strong. Many offices and pockets, roomy. Delivered in a month, tracked!